Microsoft Dynamics™ CRM 4.0 is a customer relationship management solution for small businesses, midsize companies and large enterprises. Microsoft Dynamics™ CRM provides a complete suite of powerful marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft® Office and Microsoft Office Outlook®. Extensive configuration, customization and integration capabilities make it easy to deploy highly tailored solutions that drive measurable business results and offer a low total cost of ownership.

Works the way you do - Microsoft Dynamics™ CRM drives high user adoption by delivering roles-based CRM capabilities within a native Microsoft Office and Outlook experience. Users can choose to use a rich Outlook client or access the system through a browser-based client or a mobile device.

Works the way your business does - Microsoft Dynamics™ CRM easily adapts to each company’s unique needs. Powerful event-driven workflow capabilities drive consistent process execution across the organization, and powerful reporting and analytics capabilities based on Microsoft Excel® and SQL Server™ Reporting Services offer real-time visibility into every business process and customer interaction.

Works the way technology should - Microsoft Dynamics™ CRM delivers a low total cost of ownership by offering a highly flexible and configurable platform built on Web services and other standard tools and technologies.

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